
The Truth: Healing.
The Myth: Hustle.
The world glorifies the hustle — constant motion, endless doing, and pushing through. But your body was never built to run on empty. At Mythic, we believe rest is not indulgence — it’s necessary. Peace is power. Stillness is sacred. And slowing down isn’t weakness — it’s the beginning of healing.
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Frequently Asked Questions
Product Information
“Clean” and “all natural” are popular beauty terms — but they’re not regulated, and often mean different things to different brands. At Mythic, we go deeper than the label.
We don’t chase trends — we care about truth and safety.
Every ingredient in our body care formulas is carefully researched using the Environmental Working Group’s (EWG) cosmetic database. We consider not only how ingredients are sourced, but how they function on your skin and in your body over time. We formulate within established safe-use limits and prioritize ingredients that are gentle, effective, and low risk — especially for sensitive, hormonally shifting, and evolving skin. Our skincare is formulated without parabens, MIT/MCI, formaldehyde and formaldehyde donors, BHA, phthalates, silicones D4 & D6, hydroquinone, triclosan, and triclocarban.
We are committed to creating products that feel luxurious and safe — for your skin, your health, and your peace of mind.
Shipping
- $10 2-day shipping on US orders (excludes AK & HI). Free 2-day shipping is valid on US orders over $50 (excludes AK & HI), before tax, and after discount.
- Orders take 1-3 business days (M-F) to be processed and shipped. Once shipped, orders may take up to 10 business days with standard shipping methods.
- Orders placed on Fridays after 1:00 PM (PST) will be processed the following business day. Expedited shipping methods do not include processing times.
At this time we do not offer international shipping.
Holiday Cutoffs are different for each holiday. We follow the shipping schedule for the USPS. Once holiday cutoff dates are known, we will share them on our webpage.
Free standard shipping is valid on US orders over $50, before tax and after discounts are applied.
Returns and Exchanges
Your satisfaction is our top priority and we will do what we can to ensure your happiness with every purchase. We offer a 30-day from purchase date money-back guarantee for products purchased on Mythiccosmetics.com. (excluding FINAL SALES items)
If you are returning a product you purchased within the last 30 days, contact us to initiate your return. Please email and a member of our Customer Service team will assist you. We are unable to accept returns of partial sets or bundles.
Once the return is approved, please allow 10 days for the return to be processed.
Please note: We are not able to refund original shipping charges as these are paid directly to the carrier. Mythic does not refund orders for packages that are lost or stolen. Purchases made through unauthorized Mythic retailers do not qualify for a refund or exchange.
Once a returned package is received at our facility, please allow up to 10 business days for the refund to be processed. Funds typically take between 3-10 business days to appear on your statement, depending on the banking institution.
Missing Item
Items:
We are so sorry to hear that an item in your order is missing or damaged. Please reach out to us within 48 hours of receiving your order with a photo of everything you received, as well as the packaging. Photos will be requested by a customer service team member to proceed.
Packages:
If your order is marked as delivered but you have yet to receive it, please wait 2 business days before reaching out. We also recommend checking with your building management, concierge, mailroom, or neighbors to see if they received the package for you. You are free to contact the shipping company directly as well.






